Compare Landlines

The comparison is based on the published data available at competitors’ websites on 5/1/2012.
Competitors are welcome to let us know if there are any competitive changes.

Talk86iTalkBBVonage
ContractNoYesYes
Basic Plan$3/month, $0.013/min$5/month, $0.02/minn/a
Enhanced Plan$5/month including 300 US/Canada minutes
Additional $0.012/min
n/a$12/month, including 300 US/Canada minutes
Additional $0.05/min
$20/month, including 750 US/Canada minutes
Additional $0.039/min
Unlimited US/Canada$10/monthn/a$25/month 1-year contract
Unlimited World$15/month$25/month 1-year contract$26/month 1-year contract
Integrated Calling CardYesYes (limit 2 numbers and 500 minutes)No
Device unlockedYes. Our devices can be used with other providers.No. Device is locked to iTalkBB.No. Device is locked to Vonage.
Bring Your Own DeviceYesNo No
Calling Rate for other countries/regionsLowHighHigh
Peak/Burst handlingYes, Dynamic load balancingNon/a
Cloud basedYes, Amazon AWSNon/a
China -> US callingCallback, 400, 950
950No
Auto CorrectingYesNoNo
Software Phone SupportYes. NoYes (but discontinued?)
Direct Forwarding CallYesNoNo
Activation FeeNoYes. Waived if sign 1-year contractYes. Waived if sign 1-year contract
Contract breaking penalty$0. No contract at all.$70$70
Contract change during termn/a. We don't have any contractYes (e.g. additional tax/fee in the middle of a no tax/fee contract)No
End of contract costNoYes, device has to be returned otherwise $60 charge appliesYes, device has to be returned otherwise $100 charge applies
One account for all calling YesNoNo
PINless NumbersYes, up to 202n/a
HD VoiceYesNoYes
Free TrialYes, up to 30 minutes.NoNo
Encrypted VoicesYes(beta)NoNo
Caller IDnumber and namenumber onlynumber only
New Features recentlyYesNo No
Email CallYesNoNo
Web CallYesNoNo
SMS Call (beta)YesNoNo
Pre-scheduled Call (beta)YesNoNo
Simultaneous CallingYesNoNo
Lucky Landline Numbers
(e.g. 555-555-5888)
YesNoNo
Landline Number PortingYes. The number has to be released by the original owner.Yes. The number has to be released by the original owner.Yes. The number has to be released by the original owner.
Cancel anytimeYes, and refund will be issued within 14 daysNo. Penalty applies. Device has to be returned if canceled.No. Penalty applies. Device has to be returned if canceled.
Change plan anytimeYesNo, due to contractNo, due to contract
Change Landline numberYesNoNo
Tax and FeesNoabout $3/monthabout $3/month
Unauthorized ChargeNo. All charges have to be initiated and approved by users.Yes. Unauthorized charges on credit cards were constantly reported.n/a
Overage rateSame as enhanced plan. n/a
Call will fail.
The monthly plan may be converted to a metered one at 2.3c/min
n/a
Call will fail.
The monthly plan may be converted to a metered one at 3.9c/min
"Unlimited" limit3000 minutes/month
Allow 6000 minutes/month once per year for special need
2000 minutes/month2000 minutes/month
Auto Spam FilterYes
NoNo
Do-Not-Call YesNoNo
Customer ServiceWell-educated US personnels who really know telephonySomeone who reads a checklistSomeone who reads a checklist

The comparison is based on the published data available at competitors’ websites on 5/1/2012.
Competitors are welcome to let us know if there are any competitive changes.