Report Calling Issue

Please use this form to report any calling issues you have encountered.

Here are some tips to try before you report any calling issues:

  1. Please check here to see if it is a known outstanding issue.
  2. If one access number does not work, please try other access numbers.
  3. If voice quality of a call is not good, hang up and redial.  Most of the time it will get improved.
  4. If a call cannot be connected, please ensure you have entered the correct number and the number being called is not busy.
DestinationUS¢/Min
China (landline and mobile)0.9
US (landline and mobile)1
Canada (landline and mobile)1
India (landline and mobile)1.3
Taiwan (landline)1
Taiwan (mobile)6
Hong Kong (landline and mobile)1.3
South Korea (Landline)1
Malaysia (Landline)1
South Korea (Mobile)3
Macau (landline and mobile)4
Singapore (landline and mobile)1
Japan (Landline)2
Thailand (landline and mobile)1
France (Landline)1
Germany (Landline)1
Denmark (Landline)1
Dominican Republic (Landline)4
Dominican Republic (Mobile)6
Finland (Landline)1
Switzerland (Landline)1
United Kingdom (Landline)1
Spain (Landline)1
Ireland (Landline)1
Greece (Landline)1
Austria (Landline)1
Australia (Landline)1
Norway (Landline)1
Argentina (Landline)1
Belgium (Landline)1
Chile (Landline)1
Croatia (Landline)1
Czech Republic (Landline)1
Estonia (Landline)1
Hungary (Landline)1
Israel (Landline)1
Italy (Landline)1
Italy (Mobile)2
Luxembourg (Landline)1
Netherlands (Landline)1
New Zealand (Landline)1
Norway (Landline)1
Poland (Landline)1
Portugal (Landline)1
Russia (Landline)1
Slovakia (Landline)1
Spain (Landline)1
Sweden (Landline)1
Malaysia (Mobile)3
Indonesia (Landline and Mobile)9
Philippines (Landline and Mobile)13
Vietnam (Landline and Mobile)5
Australia (Mobile)9
Austria (Mobile)5
United Kingdom (Mobile)10
Japan (Mobile)16
France (Mobile)9
UAE (Landline and Mobile)18
United Kingdom (Special)30
Bulgaria Mobile10
Bulgaria Landline3

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